Looking ahead, the generalist approach is not just useful, it’s essential.

● Gen Z professionals entering industries like real estate need mentors who can zoom out, not just zoom in. They crave context as much as they need content.
● Global scaling organizations require training that links execution on the ground with strategy at the top.

The future of L&D isn’t about creating more modules in silos. It’s about designing integrated learning journeys where finance understands design, sales appreciates execution, and everyone sees how their work impacts the customer.

In that future, the facilitator’s role is less about being a subject, matter expert and more about being a systems integrator for people.